PRIVACY POLICY | TERMS OF USE | DISCLAIMER
Updated January 28, 2023
PRIVACY POLICY
Genevieve Sonnad (“Company”, “we”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of genevievesonnad.com, including any content, functionality and services offered on or through genevievesonnad.com (the “Website”), whether as a guest or a registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions, you may take, during your visit. This policy applies to information we collect on the Website and in email between you and the Website.
Please read the Privacy Policy carefully before you start to use the Website.
What information do we collect?
This Site only collects the personal information you voluntarily provide to us, when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience - Your information helps us to better respond to your individual needs.
To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails - The email address that you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How do we protect your information?
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Websites may not be secure, and you should therefore take special care in deciding what information you send to us via email.
Do we use cookies?
Yes. We may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize our pages, or register with our site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or websites you visit.
Third-Party Use of Cookies
We may contract with third-party service providers to assist us in better understanding our site visitors. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Email Policies
All e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Children
We do not knowingly collect Personal Information from children under the age of 18 through the Websites. If you are under 18, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Websites without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us, and we will endeavour to delete that information from our databases.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by our online Privacy Policy.
Changes to our Privacy Policy
We may change this Privacy Policy from time to time. By accessing the Website and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.
Contacting us
If you have questions about this Privacy Policy, please contact us via email at gen@genevievesonnad.com with “Privacy Policy” in the subject line.
TERMS OF USE
Fees and Payment
As consideration for any purchase, you make on the Websites, you shall pay us all applicable fees and taxes. We (or our third-party payment processor) shall authorize your credit card, bank account, or other approved payment facility you provided during the registration process for the full payment of the fees and any applicable taxes, and you hereby consent to the same. If the mailing address you provided us is in India, all payments will be charged and made in India rupees. If the mailing address you provided us is outside of India (International), all payments will be charged and made in U.S dollars. In certain instances, the issuer of your card may charge you a foreign transaction fee or related charges, which you will be responsible to pay. You are advised to check with your bank and card issuer for details.
Miscellaneous
This website grants you a limited, personal, non-exclusive, non-transferable license to use our resources provided (in exchange for an email address) for your own personal use. You have no right to modify, edit, copy, reproduce, create derivative works of, alter, enhance or in any way exploit any of this content in any manner. It also may not be sold or redistributed without the express written consent of the Company.
If you’d like to share (or link to) my content, please be sure to give credit where credit is due. If you share a quote, include my full name. If you share an excerpt, include my full name and a link back to the original page or post.
DISCLAIMER
By participating in/reading my coaching service/website/blog/email series, you acknowledge that I am not a licensed psychologist or health care professional and my services do not replace the care of psychologists or other healthcare professionals. Coaching is in no way to be construed or substituted as psychological counselling or any other type of therapy or medical advice. I will at all times exercise my best professional efforts, skills and care. However, I cannot guarantee the outcome of coaching efforts and/or recommendations on my website/blog/email series and my comments about the outcome are expressions of opinion only. I cannot make any guarantees other than to deliver the coaching services purchased as described.
IN OTHER WORDS…
I’m amazing at what I do; I’ve got the experience, the skills and the qualifications. However, I am not a licensed psychologist or health care professional, and my services don’t replace the care of psychologists or other healthcare professionals. With that comes the standard eye-glaze inducing disclaimer that, no, I cannot actually guarantee the outcome of our coaching efforts and/or recommendations on my website/blog/email series, and my comments about the outcome are expressions of (my very personal) opinion only. I can guarantee you this, however: I will do my best to coach you, and I’ll do everything in my power to serve at the highest level.